Available courses

Introduction to Leadership and Workforce Development -

This course is a series of three modules that together provide research-based foundational knowledge...

7 Behaviors of Adaptive Leadership

(5 Minutes)  Do you solve the same problems over and over again? Learn how technical problems and ...

Giving Work Back

Heifetz and his co-authors identified seven major behaviors that can help you address challenges suc...

Open to All Voices

Being open to all voices, especially those who have often not been heard in the child welfare system...

Leadership Foundations

This leadership module first explores different leadership styles, including strengths-based, adapti...

Leading in Permanent Whitewater

Change is constant in our environment and in child welfare, in particular. Just under 8 minutes, thi...

Think Politically

This microlearning (2 1/2 minutes) explains ways to think politically, one of the seven behaviors of...

Your Guide to Holding Steady

This microlearning (3 1/2 minutes) explains ways to hold steady, one of the seven behaviors of adapt...

Orchestrating Conflict

Heifetz and his co-authors identified seven major behaviors that can help you address challenges suc...

Get on the Balcony

Leadership requires assessing the overall environment which can be done by stepping back to view the...

Leading Change with Vision

At just over 2 minutes, this short course explains how to develop effective vision statements for ch...

Adaptive Leadership

(10-45 minutes) This course explains the difference between adaptive challenges and technical work a...

Adaptive Leadership - UP version

This course for Social Work students explains the difference between adaptive challenges and technic...

Screening Strategies

Once you have a pool of candidates to choose from, what tools are available to help you screen them ...

Recruitment Strategies

Finding qualified workers who are likely to stay is a major challenge in child welfare.  This one h...

Coaching Strategies

Coaching is a critical strategy in transfer of learning and implementation of change. This one hour ...

Creating an Inclusive Team Culture

To keep track of the eLearning you've completed, log in to your MyNCWWI account before taking this c...

Performance Managment In Child Welfare

The quality of supervision, clear performance expectations and a coherent, consistent performanc...

Creating a Supportive Community Context

People need to feel that as child welfare professionals, they are a valued partner in the larger com...

Creating a Learning Culture

Helping staff grow professionally is a key workforce development strategy. This includes both a comp...

Dealing With the Effects of Secondary Trauma

Secondary trauma is a predictable and frequent occurrence in child welfare. This short module, j...

Creating a Supportive Culture

People are motivated to stay on the job when their basic safety and security needs are met, and when...

Selecting the Best

Competency-based, standardized interviewing processes provide insight into candidates’ potential ...

Attracting the Best

(5 minutes) People feel more competent and are likely to stay when they have realistic expectations...

Education & Professional Preparation

People who come to the job with the right educational preparation and skills are more likely to succ...

Understanding Job Requirements

Clear information about the job requirements is a fundamental building block in implementing a workf...

Why People Stay and Why They Leave

Our workforce is our most important resource and yet recruitment and retention continues to be an is...

Strengths Based Teams

This course explains...

Workforce Development Framework, Part 2 - The Components

This is the last of three online learning modules to provide NCWWI’s research-based foundational k...

Workforce Development Framework, Part 1 - The Process of Implementation

This is the second of three online learning modules to provide NCWWI’s research-based foundational...

Implementing Change

When working in an environment of constant change, it is helpful to use a framework to help us navig...

3 Tools To Guide Change Efforts

This microlearning (2 minutes) explains the 3 most popular tools used by those managing change effor...

Partnership for Sustainable Change

Has your agency ever implemented an initiative, only to be surprised that others disagree with the s...

Stages of Implementation

Talking about a change initiative is one thing, but actually making it real is quite another. An imp...

Regulating Distress

Heifetz and his co-authors identified seven major behaviors that can help you address challenges suc...

Change & the Roles People Play

At just over 2 minutes, this short course provides an overview of the different stages people buy in...

Cultural Humility Strategies

Supervisors have a key role to play in promoting cultural responsiveness and leveraging diversity. T...

Cultural Openness

This short (3 minute) module provides an overview of the ways we can learn from the people with whom...

Cultural Identity and Situational Factors

This short (7 minute) module, also explores two situational factors that affect our ever-changin...

Results-Oriented Culture

Leaders in a results-oriented culture look at data, interpret it, and take action to make changes to...

The Caseworker's Role in a Results-Oriented Culture

Designed for caseworkers, this 7-minute Quickbit explores how workers can contribute to, and benefit...

Leading for Results

Learn how to explain the dimensions of a systems perspective and think politically to address inter...