NCWWI Online Learning Portal

Skip available courses

Available courses

Introduction to Leadership and Workforce Development -

This course is a series of three modules that together provide research-based foundational knowled...

7 Behaviors of Adaptive Leadership

(5 Minutes) Do you solve the same problems over and over again? Learn how technical problems and ...

Giving Work Back

( 3 1/2 minutes) Heifetz and his co-authors identified seven major behaviors that can help you addr...

Open to All Voices

(4 minutes) Being open to all voices, especially those who have often not been heard in the child we...

Leadership Foundations

This leadership module first explores different leadership styles, including strengths-based, adapti...

Leading in Permanent Whitewater

(8 minutes) Change is constant in our environment and in child welfare, in particular. This Quickbit...

Think Politically

(2 1/2 minutes) This microlearning explains ways to think politically, one of the seven behaviors o...

Your Guide to Holding Steady

(3 1/2 minutes) This microlearning explains ways to hold steady, one of the seven behaviors of adap...

Orchestrating Conflict

(2 minutes) Heifetz and his co-authors identified seven major behaviors that can help you address c...

Get on the Balcony

(3 minutes) Leadership requires assessing the overall environment which can be done by stepping bac...

Leading Change with Vision

(2 minutes) This short course explains how to develop effective vision statements for change initiat...

Adaptive Leadership

(10-45 minutes) This course explains the difference between adaptive challenges and technical work a...

Adaptive Leadership for Social Work Students

(35-45 minutes) This course for Social Work students explains the difference between adaptive chall...

Screening Strategies

(60 minutes) Once you have a pool of candidates to choose from, what tools are available to help you...

Recruitment Strategies

(60 minutes) Finding qualified workers who are likely to stay is a major challenge in child welfare....

Coaching Strategies

(60 minutes) Coaching is a critical strategy in transfer of learning and implementation of change. T...

Creating an Inclusive Team Culture

(6.5 minutes) People need to work in a culture and climate where they feel valued and part of a team...

Performance Managment In Child Welfare

(5 minutes) The quality of supervision, clear performance expectations and a coherent, consistent pe...

Creating a Supportive Community Context

(5 minutes) People need to feel that as child welfare professionals, they are a valued partner in th...

Creating a Learning Culture

(5.5 minutes) Helping staff grow professionally is a key workforce development strategy. This inclu...

Dealing With the Effects of Secondary Trauma

(4 minutes) Secondary trauma is a predictable and frequent occurrence in child welfare. This short m...

Creating a Supportive Culture

(4 minutes) People are motivated to stay on the job when their basic safety and security needs are m...

Selecting the Best

(5 minutes) Competency-based, standardized interviewing processes provide insight into candidates’...

Attracting the Best

(5 minutes) People feel more competent and are likely to stay when they have realistic expectations...

Education & Professional Preparation

(5 minutes) People who come to the job with the right educational preparation and skills are more li...

Understanding Job Requirements

(3.5 minutes) Clear information about the job requirements is a fundamental building block in implem...

Why People Stay and Why They Leave

(3 minutes) Our workforce is our most important resource and yet recruitment and retention continues...

Strengths Based Teams

(4 minutes) The path to great leadership starts with a deep understanding of the strengths you brin...

Workforce Development Framework, Part 2 - The Components

This is the last of three online learning modules to provide NCWWI’s research-based foundational k...

Workforce Development Framework, Part 1 - The Process of Implementation

This is the second of three online learning modules to provide NCWWI’s research-based foundational...

Implementing Change

When working in an environment of constant change, it is helpful to use a framework to help us navig...

3 Tools To Guide Change Efforts

This microlearning (2 minutes) explains the 3 most popular tools used by those managing change effor...

Partnership for Sustainable Change

Has your agency ever implemented an initiative, only to be surprised that others disagree with the s...

Stages of Implementation

Talking about a change initiative is one thing, but actually making it real is quite another. An imp...

Regulating Distress

Heifetz and his co-authors identified seven major behaviors that can help you address challenges suc...

Change & the Roles People Play

At just over 2 minutes, this short course provides an overview of the different stages people buy in...

Cultural Humility Strategies

(60 minutes) Supervisors have a key role to play in promoting cultural responsiveness and leveraging...

Cultural Openness

(3 minute) This short module provides an overview of the ways we can learn from the people with who...

Cultural Identity and Situational Factors

(7 minute) This short module, also explores two situational factors that affect our ever-changing s...

Results-Oriented Culture

(7 minutes) Leaders in a results-oriented culture look at data, interpret it, and take action to mak...

The Caseworker's Role in a Results-Oriented Culture

(7 minutes) Designed for caseworkers, this Quickbit explores how workers can contribute to, and bene...